To Celebrate Its 24th Anniversary, Mandala Finance Unveils a New Logo and Digitalizes Its Financing Services

Jakarta, July 21, 2021 – As it marks its 24th anniversary on July 21, 2021, PT Mandala Multifinance Tbk. (MFIN) is unveiling a new logo as a symbol of its commitment to meeting customer needs and enhancing customer satisfaction. The new Mandala Finance logo features a more modern and dynamic design, reflecting the company’s spirit of growing together with its customers, and is enhanced by the colors blue, yellow, red, and white, each carrying its own philosophical meaning. The predominance of blue symbolizes stability and intelligence; the yellow element symbolizes optimism; the red hue represents strength; and the white color embodies honesty and humility. This new identity is part of Mandala Finance’s effort to become more relatable and memorable to the public.

Mandala Finance CEO Harryjanto Lasmana explained that this logo change reflects Mandala Finance’s enthusiasm and optimism in becoming the best and leading financing company that always prioritizes customer needs. Through a deep understanding of its customers, the company is committed to consistently providing solutions tailored to their needs at every stage of their lives. “We want to continue growing alongside the Indonesian people so that we can help improve their quality of life. We achieve this by providing better service through credible transformations in our work processes. Customers are always our top priority in everything we do,” he added.

The current COVID-19 pandemic has brought challenges and changes, including for the financing industry. One such challenge is the limited mobility of the public, which makes it difficult to apply for financing products in person. This has necessitated a transformation of financing services to make them more modern and aligned with customer needs.

Mandala Finance’s work process transformation is realized through the digitization of financing via the multifunctional Mantis app. The front-end financing digitization provided by Mantis runs in tandem with conventional market penetration and education efforts, even reaching remote areas of Indonesia.

This digitization process also makes it easier for prospective customers to apply for and obtain financing amid the pandemic. The entire process is carried out more quickly and effectively online, without the need to visit a branch office or submit physical copies of documents. In other words, this change represents Mandala’s effort to improve customer Satisfaction, Loyalty, and Engagement (SLE). To date, the Mantis app has been downloaded by more than 10,000 users, and it is expected to serve an even larger portion of the Indonesian population.

Mandala’s #GrowTogether Commitment

Since 1997, Mandala Finance has helped nearly 8.5 million Indonesians by continuously improving its services and driving innovation. Today, Mandala operates 274 branches across Sumatra, Java, Nusa Tenggara, Sulawesi, Maluku, and Papua. To date, the financing products developed by Mandala Finance include financing for motorcycles, electronic devices, furniture, multipurpose loans, and Sharia-based financing. Mandala Finance’s financing solutions have helped customers meet productive needs—such as working capital, investment, and business development—as well as consumer needs.

Over time, Mandala Finance has implemented the best strategies to maintain its position as a financing company that places customer happiness at the core of its operations. Through the #TumbuhBersama campaign, Mandala Finance is committed to collaborating with the community, customers, partners, and employees as trusted partners to help achieve a better quality of life.

Coinciding with its 24th anniversary, the company also presented gold awards to 136 employees with 15 and 20 years of service across Indonesia.

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About Mandala Finance

PT Mandala Multifinance Tbk., established on July 21, 1997, is a commercial finance company focused on motorcycle, electronics, and furniture loans, as well as other multipurpose financing. As a company with over 24 years of experience in the financial services industry, Mandala is committed to growing its business in Indonesia in partnership with people from all walks of life.

Pursuant to Decree of the Minister of Finance of the Republic of Indonesia No. 323/KMK.017/1997, the company obtained a business license as a financing institution, enabling it to operate as a commercial finance company.

In April 2006, Mandala Finance received a recommendation from the National Sharia Council-Indonesian Ulema Council to provide sharia-compliant financing, for which it subsequently obtained a license from the Financial Services Authority (OJK) under No. KEP-125/NB.223/2015 on June 9, 2015. Mandala Finance Tbk officially became a public company listed on the Indonesia Stock Exchange (IDX) under the ticker symbol MFIN on September 6, 2005.

As one of Indonesia’s leading multifinance companies, Mandala Finance has won numerous awards, including “Best Multifinance Company” in the Rp1–5 trillion asset category and “Best Sharia Multifinance Company” from Investor Magazine in 2020, as well as “The Most Profitable Finance Company” and the “Titanium Trophy” from Infobank Magazine for its outstanding financial performance over 15 consecutive yearsfrom 2005 to 2019.