Mandala Finance Aims to Increase Its Customer and Partner Base Through Mandala 24, a Program Full of Prizes

Jakarta, August 9, 2021 – PT Mandala Multifinance Tbk. (MFIN) continues to strive to increase its customer base despite the COVID-19 pandemic, particularly during the extension of the PPKM. Mandala Finance is targeting 20% customer growth in the third quarter of 2021, compared to growth in the previous quarter. As of the first half of 2021 (through June), Mandala Finance’s active customer base had reached 487,000. Meanwhile, the total number of Mandala customers over its 24-year history has reached 8.5 million, the majority of whom are located outside of Java.

One of Mandala Finance’s strategies to increase its customer base is to expand the number of Mandala Partners, who serve as educational agents and sales channels in the field. Mandala recognizes the contributions of its Mandala Partners by offering rewards in the form of gold bars and cash to high-performing partners throughout August–September 2021. As of June 2021, the number of Mandala Finance Partners reached 3,000, spread across Indonesia. Additionally, customers who successfully applied for financing during the month of August will also receive incentives in the form of various attractive prizes from Mandala Finance.

These incentives for Mandala Finance partners and customers are part of the “Mandala 24: A Shower of Gifts” program, one of the series of events celebrating Mandala Finance’s 24th anniversary, which runs from August 1 to September 30, 2021. Christel Lasmana, Director of Mandala Finance, hopes this program will optimize the distribution of financing and help the public fulfill their needs through Mandala Finance’s financing services. “Customers and partners are among our most important stakeholders. With our new slogan, #TumbuhBersama, we hope Mandala Finance can help our customers and partners realize their aspirations and dreams. By always keeping them in mind in every planning process, all initiatives undertaken must result in optimal satisfaction for them. The ‘Mandala 24: A Program Full of Prizes’ is one way we express our appreciation for their collaboration in supporting Mandala’s #TumbuhBersama spirit,” added Christel.

Improved Financial Performance in 2021

Mandala Finance’s efforts to increase the number of new customers align with the company’s improving financial performance. In the first half of 2021, Mandala Finance recorded a 54% increase in net profit compared to the same period in 2020 (YoY). Mandala Finance is committed to becoming the best financing company that is present at every stage of people’s lives to meet their daily needs, whether to grow their businesses or improve their standard of living.

About Mandala Finance

PT Mandala Multifinance Tbk., established on July 21, 1997, is a multipurpose financing company focused on financing motorcycles, electronics, furniture, and other multipurpose financing services. As a company with over 24 years of experience in the financial services industry, Mandala is committed to expanding its services across Indonesia to benefit all segments of society.

Pursuant to Decree of the Minister of Finance of the Republic of Indonesia No. 323/KMK.017/1997, the company obtained a business license in the field of financing institutions, thereby enabling it to conduct business as a multi-purpose financing institution.

In April 2006, Mandala Finance received a recommendation from the National Sharia Council—Indonesian Ulema Council to provide sharia-compliant financing, which was subsequently approved by the Financial Services Authority (OJK) under No. KEP-125/NB.223/2015 on June 9, 2015. PT Mandala Multifinance Tbk. officially became a public company listed on the Indonesia Stock Exchange (IDX) under the ticker symbol MFIN on September 6, 2005.

As a leading multifinance company in Indonesia, in 2021 Mandala Finance received an award for “Excellent Financial Performance” in the Rp 1–5 trillion asset category and the “Titanium Trophy” for “Outstanding Financial Performance” for 15 consecutive years; both awards were presented by Infobank Magazine. In addition, in 2020, Mandala Finance received the Best Sharia Multifinance award from Investor Magazine.